Standard Services

Full Service Tech Support

Nodes Up works tirelessly to find, attract, and retain the best resources in the market. Our team is small enough that every technician knows and understands exactly what is happening with your system, and we are large enough to pool knowledge from one another to find the best solution to even the most complicated and technical challenges. Our core services include:

A Flat Fee for Top-Tier Coverage

We understand the frustrations that come with working with your typical IT providers. Long wait times on hold, being nickel and dimed for every hour of service, and the issues never really being fully resolved. Instead, we have a flat fee that covers the entirety of your service. No additional charges at the end of the month or price increases for unexpected issues that pop up.

Standard Processes and Services

Antivirus Solution

Our standard services include managed and monitored NextGen antivirus solutions tools that automatically update and scan your systems to keep your business running smoothly and safely!

Security Patching

A proven approach to stopping ransomware and other forms of malware is through regular system patching. We stay on top of the latest in cybersecurity so that we can apply policies to upgrade all your systems under our management on a weekly basis.

Monitoring and Alerting

We monitor the critical components of your business environment to allow us to quickly respond to any unscheduled outages and, more importantly, to stop them from happening altogether!

Inventory Management

We will inventory your systems and all of the various applications and software that are actively in use.

Application Support & Vendor Management

A centralized helpdesk for all applications and services that helps reduce vendor blame games and provides a single point of contact to streamline requests and reduce employee frustration.

Backup and Disaster Recovery

Your data backup is the last resort in a catastrophic situation. Whether it’s ransomware, hardware failure, flood, or even theft, your backup is the last line of defense in getting your business up and running again. We provide a managed backup solution that performs manual, quarterly test to confirm that your data will be readily available for back when you may need it most.